Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of My Blog (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://furrification.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
How much do you charge for shipping?
We provide free shipping to over 200 countries around the world*
*with some exceptions
Will I be charged any shipping, customs or duties fees?
No, the price you see is the price you pay - you won't be charged any extra fees.
When will you ship my order?
If you order an in-stock item, we’ll ship it within 3 working days.
How long will my order take to arrive?
Orders are shipped by EMS or USPS. Typically, delivery takes 5-20 working days after dispatch, but it may take longer due to factors beyond our control.
Do you provide tracking information?
You will receive your tracking information within 3-5 working days. But sometimes tracking might not be available if free shipping applies. In this case, please contact us at [email protected]
Can I cancel my order?
You can change or cancel your order within 12 hours. Please contact us at [email protected]
Very cool sweatshirt, on. A little too big, but we took on the growth, the goods were tracked
Very cool shirt. Cat liked
Good material, came fast to Chile, just like in the picture
Little order size for two more
Was Speechless… LOVED IT!!! Ordered the fatiota 02/04 and arrived in 1 ° day stipulated time delivery 02/19 (+ /-15 days, very fast!). Was afraid of ordering the wrong size, but thank God hit at first, acenta a glove. Whenever I you wore it not Budge was paralyzed, kinda like that was to use a forces, and when spent some time without being the border it, it arranjava somehow get rid of clothing. Now can finally make as having a security ahah kkkk…
Clothes came very quickly, thank you! i hope everything was disinfection well .. I'll go wash. later I'll put on a cat and add a review.
Less than a month, quite dense, warm. Thanks to the store.
10 January order 12 February delivery. Size M is small as S As przymierzę it I will add information.
Good jacket, but on the Sphinx 5 kg L was more
Our "working" cat likes, walks in it calmly, does not hamper the movement, the fabric is thin, synthetics, came for 1,5 months
Fit, and the cat took a normal, toothed and claw guard
Perfect fit! Looks really cute on our Persian cat. The top is lightweight, so it’s not too warm for him. Adorable!
Kaifova but the cat does not want to wear)))
It's okay. The order was tracked. Delivery is fast. Seller recommend.
Very surprised delivery, to Kiev in 8 days While in Ukraine it was delivered already "new post" which further accelerated the process. The sweaters themselves also look very good. My seals are used to the second day. Inside the soft nap, it looks like fleece.
Baechka is as the photo, our cat was surprised, size, our cat medium size I took a larger size.
The blouse is super. Delivery to Voronezh exactly a month. The cat in it is convenient
It's all right. Corresponds to the description. The materials are good. Got a little less than a month!
En te is s size, Cat is 4 months and p is 2,6 kg, I see it a little fair, maybe a size m would be better, good material and shipping very fast.
Lovely store! The item is exactly as in the description, the size is too. I took L, for growth, a kitten only 4 months. And I see that when he "comes to the design power", The sweatshirt will be just right! Thank you and low bow! Delivery less than a month